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HAKOM hosted the Representatives of Regulatory Authority of Montenegro
NEWSRF management and monitoring as well as protection of service end- users was the subject of a two-day meeting of national regulatory agencies, held in Zagreb.
ZAGREB, April 16, 2019 - The Croatian Regulatory Authority for Network Industries (HAKOM) hosted the representatives of the Agency for Electronic Communications and Postal Services (EKIP). HAKOM’s representatives exchanged ttheir experience with the colleagues from Montenegro regarding consumer protection, methods of communication and dispute settlement between end- users and operators as well as end- users rights and obligations in the area of electronic communications, postal and rail services.
Apart from consumer rights and consumer protection, the representatives of EKIP and their Croatian colleagues will exchange experience in reference to the managing and monitoring RF Spectrum as a limited national asset.
Apart from consumer rights and consumer protection, the representatives of EKIP and their Croatian colleagues will exchange experience in reference to the managing and monitoring RF Spectrum as a limited national asset.
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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website:
Registration required.
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.
