Hakom - Croatian Post and Electronic Communications Agency

ZAGREB, December 6, 2017 -  In the third quarter of 2017, the Croatian Electronic Communications Market recorded growth in investments and revenue. Revenue growth has been recorded in all market segments apart from the phone services in fixed line network. The growth is headed by broadband internet access services, with an increase of nearly 21 % on a quarterly basis or over 26 %, in comparison to the same period last year. At the same time, the volume of total Internet traffic, currently exceeding 280,000,000 GB, rose quarterly  to 26 % and almost 48 % at the  annual level.
 
An extraordinary seasonal productivity, which makes this  quarter different from the others, has had an impact on the growth in the number of users and traffic in mobile networks. All three operators of the mobile communications network have offered 4G network services with attractive data packages further encouraging  users to spend data traffic. Due to the increased usage of broadband services in mobile networks, the number of broadband Internet access connections via mobile networks grew by  3 % over the previous period and reached a density of about 82 % at the end of the third quarter. The growth of the number of broadband connections via fixed network has also been recorded. At the end of September, the number of broadband Internet access connections via the fixed network was above 1,085,000, and significant growth was recorded via the connections with speeds exceeding 100Mbit/s , which is  about 2% more than in the previous quarter.
 
The latest trends have been followed by the growth of users of service packages  (combined voicemail, data and television services).In addition, the number of users paying for the service of various TV content is increasing. The continuation of  similar trends is expected in the future as well.
 

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.