Hakom - Croatian Post and Electronic Communications Agency

ZAGREB, December 5, 2017 - The trend of parcel services growth in the Croatian market has continued in the third quarter of 2017. In comparison to the previous quarter, the number of parcels exceeded by more than 6 %, as well as the growth of 11%, recorded this year, in comparison to the same period of the previous year. The number of mentioned parcels increased by 8% compared to the quarter before. The growth of parcel number has increased the market shares in total. Therefore, from the beginning of this year the share of parcel has grown for more than 1 %, currently amounting 6.5 % of all postal services on the market. The continuation of such developments is expected in the future, primarily due to the expected growth in e-commerce services.
 
The increased number of services was also recorded in the international incoming and outgoing traffic with 11 % more services than in the previous quarter resulting with the increased international traffic market share within the scope of the traffic in total. The number of postal service providers has not changed. At the end of the third quarter, there was a number of 22 suppliers  out of which HP-Hrvatska d.d. is the largest provider with a share of about 82 %.

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.