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HAKOM's experts at an ERGP working group meeting

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The working group deals with issues concerning the quality of service provision, user protection and state on the postal services marked in the EU and the meeting includes discussions on draft documents prepared by this working group.
 
ZAGREB, 6 September 2016. – The Slovak regulatory authority for electronic communications and postal services in Bratislava organized a two-day meeting of a working group of the European Regulators Group for Postal Services (ERGP).
 
The meeting includes discussions on draft documents prepared by the working group and on the Report on the quality of service, user protection and handling of disputes and the Report on market indicators in the EU. The reports contain an overview of the current state on national postal services markets and the analysis and trends on the European postal services market. They are based on data gathered from all regulatory authorities of EU Member States and candidate countries. The objective of the meeting is to prepare several expert reports for ERGP plenary meeting envisaged for November 2016 where the reports will be accepted.
 
The meeting is attended by representatives of regulatory authorities from the EU Member States and candidate countries who are known experts in the postal services sector. The Croatian Regulatory Authority for Network Industries is represented at the meeting by its experts Andrej Sardelić and Stjepan Paler from the Postal Services Department. 
 
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For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: 
Registration required.
 
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.
 
 
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