Hakom - Croatian Post and Electronic Communications Agency

ZAGREB, 2 August 2016 – The Croatian Regulatory Authority for Network Industries (HAKOM) received this Tuesday, 2 August, a notification about a new type of fraud, and those committing the fraud who are sending text messages from a foreign number have for the first time used users’ personal data to entice them call a certain number and thus create uncontrollable costs on their accounts. Users targeted by such a fraud attempt receive text message from abroad addressed to them and containing the following text “Hi (first name) (last name) call me please [unknown international number]”. For example, in one case the country code belonged to Senegal but the fraud might not be limited only to that African country.   
 

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.