Hakom - Croatian Post and Electronic Communications Agency
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Monitoring report on regulatory and market developments for electronic communications and information society services in Enlargement Countries
The EU project of monitoring the progress of regulatory and market developments presented comparative indicators of the countries in the region.This Report shows the success of the Republic of Croatia in the area of consumer protection, increased market power of the alternative operators in fixed network and broadband internet access, successfully implemented market analyses of nine relevant markets, monitoring of the quality of services and continuous price decrease of almost all electronic communications services. It has been especially emphasised the fact that the Croatian regulator has one of the lowest ratios between the budget and the number of employees while the number of employees is adequate to the market size.
