Hakom - Croatian Post and Electronic Communications Agency
e-Agency
Users:
Cost Estimator
The Holder of Framework Programme
GIS portal
Privacy calculator
Application ''Quiz''
Market survey
HAKOM is becoming the Croatian Regulatory Authority for Network Industries
PRESS RELEASEAfter the adoption of the Act on Amendments to the Electronic Communications Act and the Act on the Regulation of the Rail Services Market by the Croatian Parliament, HAKOM will be merged with the Rail Market Regulatory Agency to create a single regulatory authority for network industries.
ZAGREB, 30 May 2014 – The Croatian Parliament adopted the Act on Amendments to the Electronic Communications Act and the Act on the Regulation of the Rail Services Market whereby the Rail Market Regulatory Agency (ARTZU) was merged with the Croatian Post and Electronic Communications Agency (HAKOM) to create a single national regulatory agency for the regulation of the electronic communications market, postal services market and rail services market – the Croatian Regulatory Authority for Network Industries which will keep its abbreviated name HAKOM in order to be recognizable to the public. These Acts will enter into force on the eighth day following their publication in the Official Gazette, which is expected in early June.
This merger will not affect current HAKOM’s activities in the postal services and electronic communications sectors, and regulation of the rail services market will be under the competence of the regulatory authority for network industries. HAKOM will maintain its focus on user protection and rules and procedures for complaints concerning services under its competence will not change.
When it becomes part of the Croatian Regulatory Authority for Network Industries, the Rail Market Regulatory Agency will relocate to the existing HAKOM’s headquarters at the address Roberta Frangeša Mihanovića 9, 10010 Zagreb. Since merger of ARTZU with HAKOM has been prepared in advance, users will not feel any negative effects of this streamlining of activities of two national regulatory activities.
# # #
For additional information please contact:
Croatian Post and Electronic Communications Agency (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0)1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr
Registration required.
ABOUT HAKOM:
HAKOM (www.hakom.hr) - Croatian Post and Electronic Communications Agency – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.
