Invitation to the Consumer Protection Associations to the Second Session of Professional Training

Experts from the Ministry of Entrepreneurship and Crafts, Croatian Regulatory Authority for Network Industries (HAKOM) and Croatian Energy Regulatory Agency are participating at the professional training, to be held on 20 April 2018. Applications for the training can be submitted by April 17.

ZAGREB, March 29, 2018 After the first session carried out by Consumer Protection Association held on November 23, 2017 which was attended by the Ministry of Entrepreneurship and Crafts in addition to the Ministry of Justice, Ministry of Finance , Ministry of Agriculture, Ministry of Environmental Protection and Energy, Croatian National Bank and the Office for Cooperation with NGOs, the Ministry of Economy of Entrepreneurship and Craft invites the Consumer Protection Association to the second session of professional training of the Consumer Protection Association of the Republic of Croatia, to be held on 20 April 2018, at the Cinema Hall of the Ministry of Economy, Entrepreneurship and Crafts.

Experts from the Ministry of Entrepreneurship and Crafts, the Croatian Regulatory Authority for Network Industries (HAKOM) and the Croatian Energy Regulatory Agency will participate in the professional training, representing the following areas: consumer rights in the electronic communications and postal services, railway traffic passenger rights, consumer rights in the use of electricity, gas and heat energy, online trade and cross-border trade, as well as the most frequent inquiries, applications and consumer inquiries.

Registration for participation in the training (name and surname, name of the association) should be sent to the mail: prava.potrosaca@mingo.hr not later than 17 April 2018.

For more information on the Invitation to the Associations please contact the following link and for the Programme please contact the following link.

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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website:
Registration required.

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.