HAKOM participated in informing the citizens about their consumer rights on Wednesday in Dubrovnik



NEWS

The Consumer Rights Week organized by the Ministry of Economy, Entrepreneurship was celebrated from March 8 to 15, 2018 and stakeholders in consumer protection policy in the Republic of Croatia participated in education and in informing the citizens.
 
ZAGREB, March 14, 2018 –In Dubrovnik, on March 15, from 2 p.m. to 6.p.m, citizens were informed about their consumer rights. All information on consumer protection legislation and how to implement these tips were provided to citizens from various areas of consumer protection. This event was organized under the Consumer Protection  Week, held from 8 to 15 March 2018 in seven Croatian cities and HAKOM  took part as the national regulatory authority responsible for regulating the market for electronic communications and postal and railway services. Consumer Protection Week in the Republic of Croatia was celebrated in Čakovec, Slavonski Brod, Vinkovci, Pula and Zadar. The closing ceremony took place in Zagreb on March 15. The organizer of the celebration was the Ministry of Economy, Entrepreneurship and Crafts and in cooperation with other bodies, stakeholders of consumer protection policy in the Republic of Croatia it participated in education and informing the citizens. In addition to informing citizens about their consumer rights, the businessmen were informed on consumer protection law. We invited citizens to visit info desks and be informed about their rights or ask for advice if they have a problem with merchants or providers of various public services.
 
For more information about Consumer Protection Week please contact https://www.mingo.hr/page/tjedan-prava-potrosaca
 
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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website:
Registration required.

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.