HAKOM participates in informing Citizens on their Consumer Rights in Vinkovci on Saturday

NEWS

The Consumer Protection Week organized by the Ministry of Economy, Entrepreneurship and Crafts will be held from March 8 to 15, 2018 and in the education and informing of the users, numerous bodies will be taking part in consumer protection policy in the Republic of Croatia.

ZAGREB, March 9, 2018 - On Saturday, March 10, in Vinkovci, in the area of the Capitol shopping mall, Duga ulica 26, at 14 to 18 p.m. citizens will be informed about their consumer rights. All information on consumer protection legislation and how to implement these tips will be provided to the citizens from various areas of consumer protection. This event, organized by the Consumer Rights Week, held from 8 to 15 March 2018, is held in seven Croatian cities, joined by HAKOM as the national regulatory authority responsible for regulating the market for electronic communications, postal and railway service. The Consumer Protection Week in the Republic of Croatia is celebrated in Čakovec, Slavonski Brod, Vinkovci, Pula, Zadar and Dubrovnik, with the final celebration in Zagreb on March the 15th. The organizer is the Ministry of Economy, Entrepreneurship and Crafts in cooperation with other bodies, stakeholders of consumer protection policy in the Republic of Croatia. In addition to informing citizens about their consumer rights, the event includes the education on consumer protection regulations in the morning hours. We invite citizens to visit info desks and be informed about their rights or to ask for advice if they have a problem with merchants or providers of various public services.

More information about Consumer Rights Week can be found at https://www.mingo.hr/page/tjedan-prava-potrosaca

# # #

For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website:
Registration required.

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.