HAKOM: As of July 1, special categories of users can turn to a new or retain the existing user packages for phone servicesPRESS RELEASESpecial categories of users will have possibility to choose between packages with new prices or to select a package from the previous offer, i.e. the existing system of special discounts for socially vulnerable users - the users with special social needs.
ZAGREB, June 2, 2017 – At the meeting held on April 26, 2017, the Council of the Croatian Regulatory Authority for Network Industries (HAKOM) passed the decision regarding the prices of publicly available voice telephony services tailored to the needs of socially endangered groups of the end-users of special categories of users (the War and Military invalids, Domestic Civil Invalids, members of the close family of killed and missing persons, homeland War veterans and associations and persons with disabilities - members of the Association). The decision brought by the Croatian Telecom d.d. (HT) emphasizes that instead of the existing a new price list will be applied for special categories of users as of July 1, 2017. In the meantime HT reported to HAKOM that during the implementation, due to technical reasons, the completely new price list will not be applied but the choice will be enabled by means of special categories of users. The customers entitled to these packages will be able to choose between the new or existing offer on their own.
A) the existing system of special discounts for the socially vulnerable users - users with special social needs (HT's currently valid pricelist entitled: Discounts for special categories of users can be found on (www.hrvatskitelekom.hr) and B) a new system of discounts for socially vulnerable users - the users with special social needs, approved by HAKOM ‘s decision of 26.4.2017. (Class: UP / I-344-01 / 17-07 / 01, ur. No .: 376/10 / 17-3). For more information on the new discount system please contact the following link default.aspx?id=8654 # # # For additional information please contact: Croatian Regulatory Authority for Network Industries (HAKOM) Roberta Frangeša Mihanovića 9 10110 Zagreb, Croatia Tel. + 385 (0) 1 700 70 07 Fax + 385 (0)1 700 70 70 Media inquiries can be submitted online using HAKOM’s official website: Registration required.
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.
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