HAKOM’s warning: New attempts of fraud against usersNEWSHAKOM warns of a new attempt of abuse of electronic communications and fraud against users by means of a personalized text message asking users to return a call.
ZAGREB, 19 December 2016 – New attempted abuse of the electronic communications has been recorded as well as a fraudulent attempt intended to the users who receive SMS messages from international country code. Various winnings or gifts are promised to the end users in the holiday season .This is called a fraudulent attempt. Once again, in order to avoid unwanted costs, the Croatian Regulatory Authority for Network Industries (HAKOM) warns users not to respond to missed calls or messages from an unknown number, especially when it comes to international numbers. Before returning to a call or message, users can check the number with the selected operator.
In case of suspicious or fraudulent calls /messages please inform your operator or HAKOM on nezeljeni.sms@hakom.hr.# # # For additional information please contact: Croatian Regulatory Authority for Network Industries (HAKOM) Roberta Frangeša Mihanovića 9 10110 Zagreb, Croatia Tel. + 385 (0) 1 700 70 07 Fax + 385 (0)1 700 70 70 Media inquiries can be submitted online using HAKOM’s official website: Registration required.
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.
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