HAKOM at the Public Consultation of Consumers in Rijeka
NEWS
In cooperation with the Consumer Centre, HAKOM held a public consultation on consumer rights in the electronic communications.
Zagreb, 10 October 2016 – In cooperation with the association entitled “Consumer Centre” a consultation on consumer rights and obligations of the operators was held yesterday at 5 PM in Rijeka. HAKOM‘s experts in the field of electronic communications Marina Ljubić Karanović and Andro Marčev represented the company. In addition they talked about their experience with the interested parties giving the advice how to solve the problem with operators. The purpose of the consultation is informing the consumers and all interested parties about the current events in the provision of the electronic communications services as well as pointing out the most common problems with the operators.
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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website:
Registration required.
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.
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