HAKOM Hosted a Delegation from the Ministry of Trade and Industry of the Republic of Kosovo

Zagreb, 3 September 2015 - The representatives of the Ministry of Trade and Industry of the Republic of Kosovo, Mr Niyazi Shala, Mr. Artan Demoland and Mr. Plator Gerdovci payed a visit to HAKOM The purpose of the meeting was the presentation of HAKOM’s experiences in the field of consumers’ protection meaning the presentation of the system aimed at protecting consumers’ rights in the field of electronic communications in the Republic of Croatia, as one of the EU Member States with the best regulated consumer protection area in the electronic communications sector.

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.